Privacy policy
How RemoveDog handles image uploads, temporary downloads, account data, cookies and payments, and how to contact the operator.
- Operated by
- Vitamin Creative Lab Limited
- Registered in
- Hong Kong
- Contact & support
- support@remove.dog
- Updated
An essential anonymous cookie links processing tasks to this browser. Session and security records limit misuse. Email is used only if you sign in; subscription records determine access to original-size processing. Stripe handles payments. Selected images upload automatically. Server files are temporary: originals are deleted after processing completes or finally fails. Results, source filenames and processing reports remain available for download for 30 minutes after completion, then become eligible for deletion. Viewing or downloading does not extend this window. During that time, the Uploads page can restore unexpired tasks and downloads in the same browser tab. Individual images and ZIP files are downloaded from the server. The account page does not provide an image history or permanent storage. Abandoned uploads and queued tasks time out after 10 minutes. Cleanup runs every minute and retries failed deletions. Original-size reprocessing requires the original file, which can be reused while still selected in the current tab or selected again. Logs exclude images, prompts, original metadata and active download links. The separate metadata inspector and PDF/video tools process files locally in the browser. Browser session storage contains only task IDs for recovery, not image or report contents.